By Sara Reeves https://www.instagram.com/loveartisan/?hl=en I have been in the furniture industry in Kenya, in various iterations, for 5 years now: first making pallet furniture with my askari in my living room, then a stint running a project for the World Bank (www.workshopnairobi.com) and now heading up my own successful furniture brand, Love Artisan. But one … Continue reading Finding the Why in What You Do
The life of a small business owner is one that is run on an environment akin to a pressure cooker. There are usually so many dynamics and in most cases all happen at once. Aside from running a business, you are also responsible for your employees, your customers, your suppliers, your family and also your … Continue reading YOUR BUSINESS NEEDS YOU IN TOP MENTAL FORM
The success of your product in the market will greatly be determined by the packaging it comes in. Yes. Just that physical container. There is nothing that cries out “unprofessional” than seeing someone giving absolutely no thought to packaging. Small businesses need to appreciate that investing in packaging isn’t necessarily wasting money. Some interesting numbers … Continue reading Spare a Thought for Packaging
One day I asked one of the most inspiring Kenyan entrepreneurs I know what she thought makes it hard to succeed in businesses in Kenya. We do business at all accosts and that is not good, she told me. Now that is deep and confounding. Some branch of entrepreneurship advocates for you to do all … Continue reading Doing Business at All Cost Will Cost You Your Business
Well, its globally recognized that customer is king. Never mind, some customers may not have any sense of royalty in their attitude or behaviours. Some of them are quite rude and uncouth. Others are outright criminals; who do you think is committing all the murders, theft, corruption etc? They are guys who in the next … Continue reading Customer Service 102: How to Care for the King
How is important customer service to you? Funny how everyone of us demands the best possible service yet we hardly offer the same to those whom we serve. There are many dimensions in which your biz can meet and even exceed customer expectations. Every business should aspire to get there. I often like to challenge … Continue reading Customer Service 101: How To Improve Yours
The operationalization of the Agenda is dual in nature; 1. There is the direct investments by government in these sectors (approx. 400B as set out in the budget for FY 2018/19. This money is spread across different government departments. Follow it there through tenderpreneruship and AGPO 2. The biggest chunk of the investments will however … Continue reading The Youth and the Big 4 Agenda
It was always going to be difficult to write on this especially with the recent news and happening around the country. In a country where there are newspaper adverts to join the cartels why would one really work in building a business around tendering? But it can be done. It has to be done. World … Continue reading Tenderpreneurship: How to Play it Clean
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